Feltouch Yapı Tasarım San. Tic. A.Ş. Privacy Policy

Effective Date: 28.08.2024

At Feltouch Yapı Tasarım San. Tic. A.Ş. (“Feltouch”), we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, store, and share your personal data in compliance with applicable data protection regulations, including the General Data Protection Regulation (GDPR) and other international privacy laws.

1. Information We Collect
We may collect and process the following types of personal information:

  • Contact Information: Name, email address, phone number, and physical address.
  • Business Information: Job title, company name, and industry sector.
  • Usage Information: How you interact with our website, including IP address, browser type, and device information.
  • Marketing Preferences: Your choices regarding receiving marketing materials from us.

2. How We Use Your Personal Data
We use the personal information we collect for the following purposes:

  • To Provide Services: Responding to inquiries, fulfilling requests, and providing customer support.
  • Marketing Communications: Sending you information about products, services, promotions, or events, with your consent.
  • Improving Our Services: Analyzing usage data to improve our website, products, and services.
  • Legal Compliance: Ensuring compliance with applicable laws, regulations, and industry standards.

3. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:

  • Consent: When you have given us explicit consent to process your personal information for marketing or other specified purposes.
  • Contractual Necessity: When processing your information is necessary to perform a contract we have with you or to take steps at your request before entering into a contract.
  • Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services, provided that such interests are not overridden by your rights and interests.
  • Legal Obligation: When processing is necessary to comply with legal obligations, such as tax or regulatory requirements.

4. Sharing Your Data
We may share your personal data with third parties in the following situations:

  • Service Providers: We work with third-party vendors who assist us in providing services, such as marketing, data analysis, and customer support.
  • Legal Requirements: If required by law or legal processes, we may disclose your information to authorities or other third parties.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of the transaction.

5. Data Security
We take appropriate technical and organizational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction. We regularly review and update our security practices to ensure the ongoing protection of your information.

6. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence, including countries that may not provide the same level of data protection as your home country. When we transfer personal data internationally, we ensure that appropriate safeguards are in place to protect your information in compliance with applicable laws.

7. Your Rights
You have the following rights regarding your personal data:

  • Access: You have the right to request access to the personal data we hold about you.
  • Rectification: You can request that we correct or update inaccurate or incomplete information.
  • Erasure: You may request that we delete your personal data under certain circumstances.
  • Restriction: You have the right to request that we limit the processing of your data in specific cases.
  • Data Portability: You may request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Objection: You have the right to object to the processing of your personal data for direct marketing or other specific purposes.
  • Withdrawal of Consent: If you have given us consent to process your data, you can withdraw it at any time.

To exercise your rights, please contact us at [email protected].

8. Data Retention
We will retain your personal data for as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. Any changes will be posted on our website with the effective date of the updated policy. We encourage you to review this page periodically.

10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:

Feltouch Yapı Tasarım San. Tic. A.Ş.
Burhaniye Mah. Bahçeler Sok. No:8/2 Üsküdar – İstanbul
Email: [email protected]
Phone: +902164228860